LIFT Academy - Admissions & Recruiting Coordinator

POSITION PURPOSE

Oversee day-to-day operations of our storefront location in Myrtle Beach. This includes maintaining the retail store, interfacing with customers both in-person and online, supporting our Admissions & Recruiting team with prospective student outreach, and other admissions and marketing tasks as assigned.

ESSENTIAL DUTIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned to this position as needed.

CORE RESPONSIBILITIES

• Serve as a primary point of contact for prospective students, providing exceptional customer service and guiding them through the admissions process
• Actively support admissions and recruitment efforts, including follow-up communications, lead engagement, and conversion activities
• Partner with Marketing to execute local and regional marketing initiatives, including events, social media engagement, and promotional activities
• Conduct high-quality campus tours and present LIFT Academy’s programs to prospective students, partners, and internal stakeholders
• Coordinate and attend outreach and recruitment events to build brand awareness and generate prospective student interest
• Support direct communication campaigns in collaboration with Admissions and Marketing teams
• Coordinate front desk operations, including greeting visitors, answering phones, and responding to general inquiries
• Oversee day-to-day storefront operations, including opening/closing procedures, maintaining merchandise displays, ensuring inventory is stocked and organized, and supporting work-study students and their schedules.
• Maintain a clean, professional, and welcoming environment across all public-facing areas of the facility
• Engage regularly with current students to support a positive and professional training environment
• Collect and report data to support admissions and marketing performance tracking
• Promote and uphold LIFT Academy’s brand, culture, and core values in all interactions
• Perform additional duties and special projects as assigned by leadership

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job.

EDUCATION and/or EXPERIENCE.

• Associate degree or higher recommended or equivalent of 2 years customer service experience.
• 1 - 2 years recruiting, customer service or retail experience
• Proficient in Microsoft Office
• Ability to work both independently and collaboratively in a business group
• Strong customer service skills
• Familiarity with Applicant Tracking Systems and data entry
• Proficient communication and presentation skills
• Comfortable with public speaking
• Highly effective collaborative and interpersonal skills
• Familiarity with social media platforms
• Intermediate event planning skills
• Ability to manage multiple projects independently
• Possess and maintain a valid driver’s license

PREFERRED EDUCATION and/or EXPERIENCE

• General aviation knowledge
• Experience working within the aviation industry
• Experience with admissions, sales, customer service, or recruiting
• Experience with outreach and recruitment events
• Experience cold-calling or carrying out phone call campaigns

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

REASONING/PROBLEM SOLVING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

DECISION MAKING

Makes decisions daily on use of resources and strategic direction of business operations. Decisions tend to be short term and usually moderate cost. Able to work independently or as part of a team to drive results.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

• Able to move about the work environment.
• Able to lift up to 25 pounds up to 35% of the time.
• Frequently required to stand, walk, sit, talk and hear.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.

• Ability to work nights and weekends occasionally

Travel Requirements

Travel up to 25% of the time, including overnight travel.

EQUAL OPPORTUNITY EMPLOYER, DISABILITY, AND VETERAN ACCOMODATIONS

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.