Crew Training LMS Administrator

POSITION PURPOSE

Implements administer and support Republic Airways Holdings approved electronic, virtual synchronous, and non-synchronous training programs and processes.

ESSENTIAL DUTIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned to this position as needed.

Serves as the designated Learning Management System Administrator for Inflight and Flight Training. Manages and supports the conduct of approved electronic, virtual synchronous, and in-person training and testing. Assists in the design, implementation, and evaluation of professional development training for Inflight and Flight Training Departments. Tests publishes and manages assigned content, such as online courses, tests, surveys, advocacy reports, and instructor-led training. Continuously improves and configures LMS Dashboards, settings, and reports. Designs, updates and delivers e-learning courses, workshops, and other training as needed in support of the Inflight and Flight Training departments. Provides technical expertise and training to Inflight and Flight Training Instructors and Staff. Works with appropriate departments to define performance problems, designs action plans, and implements solutions. Manages administrative duties of training program delivery including scheduling courses, managing rosters, creating meeting invitations, monitoring, and recording training compliances in Republic’s LMS. Keeps abreast on LMS updates and changes, incorporating changes in Apple OS changes that affect the company's LMS and material Keeps informed of all operational and regulatory changes and requirements. Creates job-aids, training videos, and documentation on LMS processes. Manages multiple training development projects of high complexity. Performs special projects or other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job.

EDUCATION and/or EXPERIENCE

• At least 3 years relevant experience designing, implementing, and administrating a learning management system
• Experience with SCORMs
• Excellent problem solving, decision making, written and oral communication skills.
• Experience using Articulate, Captivate, Storyline, or other courseware packaging programs
• Demonstrated ability to mentor and direct people.
• Experience with Adult Training.
• Extensive Microsoft 365 experience
• Experience in Apple OS and devices (iPad/iPhone)
• Strong computer and courseware development skills

PREFERRED EDUCATION and/or EXPERIENCE

• Bachelor’s Degree in Information Technology, Instructional Design, Aviation Management, or related field, or equivalent combination of education and experience

• Experience with SumTotal Learning Management System
• Experience with 14 CFR 121 Airline Training program operations
• Experience in an Advanced Qualification Program

LANGUAGE SKILLS

Possess strong verbal and written communication skills. Ability to read, analyze, and interpret common

scientific and technical journals, financial reports, and legal documents. Ability to respond to common

inquiries or complaints from customers, regulatory agencies, or members of the business community.

Ability to effectively present information to top management, public groups, and/or Senior Management.

REASONING/PROBLEM-SOLVING ABILITY

Possess strong analytical skills. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram

form and deal with several abstract and concrete variables. Strong evaluation and troubleshooting skills.

Possess the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

DECISION MAKING

Makes decisions to support strategic directives. Decisions have an impact across and outside of the organization. Able to plan, direct and organize training programs and courseware in accordance with relevant Company manuals and Federal Regulations. Decisions often require some thought and are somewhat structured. Decisions tend to be a short-term and usually moderate cost

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Able to move about the work environment.
• Frequently required to stand, walk, sit, talk, and hear.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typically not exposed to extreme environmental conditions.

TRAVEL REQUIREMENTS

• Travel up to 5% of the time, including nights, weekends, and overnight stays

Equal Opportunity Employment and Disability Accommodations

Republic Airways is committed to achieving a diverse workforce by providing equal employment opportunities to all Associates and applicants and prohibits discrimination and harassment of any type with regard to any characteristic protected by federal, state, or local laws. We are committed to providing applicants and Associates reasonable accommodation to enable the individual to perform the essential duties of the job. If you require accommodation, please contact Human Resources.