Flight Operations Quality Assurance (FOQA) Analyst

POSITION PURPOSE

Processes day-to-day raw data using Flight Operational Quality Assurance (FOQA) and program Ground Data Replay Analysis System (GDRAS) and routine data analysis.  Creates weekly and monthly deliverables in addition to working with Gatekeepers and other members of FOQA and FOQA Management Team (FMT).

ESSENTIAL DUTIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

• Supports the FOQA Program Manager with daily administration of the FOQA efforts to ensure analysis of flight data for improved flight safety.
• Oversees data collection process of aircraft fleet in conjunction with Maintenance and Engineering.
• Performs data analysis, root cause analysis and determine corrective actions of digital flight data to determine adverse events, trends in flight and maintenance operations.
• Coordinates, develops, verifies and validates aircraft specific event definitions.
• Prepares flight operations trending analysis charts and reports.
• Compiles and presents FOQA data summaries for use by senior management, regulators, pilots and union officials.
• Performs specialized studies and fulfills special data requests.
• Creates safety and FOQA department publications.
• Prepares reports, presentations, and statistical data required to keep the FOQA community informed of the status and programs of the FOQA information.
• Reviews corrective action responses to inspections and internal evaluations findings for adequacy.
• Maintains FOQA database, write database queries, program new FOQA events, and manage documentation supporting these functions.
• Coordinates with other airlines FOQA departments, governmental and academic institutions regarding FOQA.
• Performs others duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job.

EDUCATION and/or EXPERIENCE.

• Bachelor’s degree in aviation, flight technology, engineering, or related area or a combination of education and experience.
• Completed private pilot ground school or equivalent.
• Basic understanding of aircraft systems and/or Part 121 aviation operations.
• Previous work experience quality control, maintenance, operations, safety or a combination of these areas. (preferable in 14CFR Part 121 air carrier operations).
• Previous experience maintaining and enhancing corporate safety standards and safe operation practices.
• Extensive working knowledge of Microsoft Office Programs, including spreadsheet and database applications.
• Strong work ethic, ability to work in a fast-paced environment and a positive attitude toward teamwork.

PREFERRED EDUCATION and/or EXPERIENCE

• At least 3 years related experience.
• Additional certifications: Dispatch, Airframe and Powerplant and/or ATP license.
• Basic computer programming and statistical methods experience preferred.
• Prior experience with Sagem AGS or equivalent GDRAS platforms is preferred.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

REASONING/PROBLEM SOLVING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.  Proven project management and analytical skills.  Ability to handle numerous projects at one time and meet deadlines.  Self-motivated and able to work with minimal supervision in support of the Safety Department.

DECISION MAKING

Makes day to day decisions used to support strategic direction.  Decisions often require some thought and are somewhat structured.  Decisions tend to be short term and usually moderate cost.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

• Able to move about the work environment. 
• Frequently required to stand, walk, sit, talk and hear.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.

• Typically not exposed to extreme environmental conditions.

TRAVEL REQUIREMENTS

Travel up to 10% of the time, including overnight stays.