Republic Airways Services - Shuttle Bus Dispatcher, Indianapolis, US

Republic Airways is recruiting a Dispatcher who is positive, dependable, and focused on maintaining the safety of our guests and associates as they hold the responsibility of fulfilling campus transportation needs, including the 105,000 square foot trainer center, corporate headquarters, adjacent hotels, and parking garage at our Corporate Headquarters in Carmel, Indiana. The Shuttle Bus Dispatcher duties include scheduling drivers, assigning routes, ensuring proper coverage to meet business requirements, assisting with record maintenance, accident reporting and giving drivers direction.

A Commercial Driver's License (CDL) is not required for this role

Responsibilities

At Republic Airways, you will be responsible for coordinating our Shuttle Buses on campus, providing transportation to and from off-site parking and between campus and off campus sites. This includes and is not limited to:

Scheduling drivers and maintaining proper coverage.
Communicate information and instructions to drivers (i.e., schedules, route changes, road conditions, accidents, emergencies, etc.) advising on a variety of situations that may impact scheduled transportation services.
You and the Supervisor of drivers will collaborate while the Operations manager is away or anytime the Operations manager deems it necessary for you to stand-in for them.
Coordinate with the Supervisor of drivers & Dispatchers to ensure that there around the clock coverage of phone calls, all emails and text messages to ensure the seamless operation of this department.
Maintain driver work tickets and ensure they are available to driver with plenty of advance notice.
Receives and maintains all driver paperwork and files appropriately (fuel receipts, paper logs if needed, vehicle inspection reports).
Monitors service for timeliness and consistency.
Assist Shuttle Bus Operations Manager as well as dispatch supervisor and driver supervisor with driver training, recruitment, and engagement.
Follow all company, DOT, OSHA, Drug & Alcohol policies other guidelines as required
Greeting all Team Members with appropriate greeting (“Good Morning”, “Good Afternoon, “Good Evening”).
Establishes and maintains clear communications with drivers and management team to ensure a consistent, superior level of customer service.
Performs other duties as assigned or Delegated by the Operations manager and both Supervisors.

Basic Qualifications:

Minimum of a High School Diploma or GED equivalent
Must be at least 21 years of age due to licensed driving requirements
Ability to communicate both verbal and written information to guests and drivers
Proven record of following state and federal motor vehicle regulations
Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated.
Must have knowledge of working knowledge of DOT rules and regulations. All Republic Drug and Alcohol Policies.
Must be flexible, during seasonal peak schedule changes and weekend work may occur
Experience in the use of computers and associated software (Microsoft Office Suite). Teams, and outlook

Preferred Experience & Certifications

2 years’ dispatch experience with a passenger transportation company
Be in good standing with Republic Airways

Why Work Here

Travel Privileges across 2 major airlines- Delta and United as well as ZED
The most competitive benefit package across the industry- including medical, vision, dental, life, long-term and short-term disability, and AD&D
Immediate 401K Vesting & Company Match at 3%
Ample professional development opportunities and career growth opportunities that can help land a job with our mainline partners

Who We Are

Founded in 1974 and based in Indianapolis, Indiana, Republic Airways is one of the largest regional airlines in the U.S. Republic operates a nearly 1,000 daily flights to 100 cities in 40 U.S. states, Canada, the Caribbean and Central America under our major airline partner brands of American Eagle, Delta Connection and United Express. We are more than a premier airline. We are family. Each of our 6,000+ professionals — whether they work at our corporate headquarters, on the ground at one of our 11 bases or in the air with our passengers — are responsible for our Company’s success

We work to encourage, support and invest in our Associates both professionally and personally. We live and breathe our Vision, Mission, Culture Statement and Guiding Principles — those words are put into action every day at Republic.

EQUAL OPPORTUNITY EMPLOYER, DISABILITY, AND VETERAN ACCOMODATIONS

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.